Key Takeaway
Tracey Franklin, Chief People & Digital Technology Officer at Moderna, leads a transformative approach by integrating HR and IT functions. She oversees both the core IT infrastructure and the digital technologies essential for drug development and commercialization. Traditionally, HR and IT operated separately, with HR focusing on workforce planning and IT responding to system requests. Franklin views her role as an architect of organizational workflow, emphasizing the synergy between technology—such as hardware, software, and AI—and human skills to enhance efficiency and productivity within the company.
Breaking Down Barriers
Tracey Franklin, Chief People & Digital Technology Officer at the biotech company Moderna, is among the executives leading this emerging trend.
“I oversee the entire HR function as well as the IT function,” she explains.
Her role includes managing both core IT infrastructure and the digital technologies essential for drug development, manufacturing, and commercialization.
“Historically, HR departments would state, ‘we’re going to conduct workforce planning, so we need to determine how many people are required to complete tasks.’ Then, the IT team would respond to requests for the necessary systems,” she says.
Tracey describes her role as being “an architect of how work is accomplished.” She emphasizes “how work flows through the organization, what technology—be it hardware, software, or AI—should be utilized, and how to enhance human skills in that context.”
103 Comments