Key Takeaway
FPT’s competitive advantage lies in its integrated education system, managed by Nguyen Khai Hoan, which oversees 150,000 learners from elementary to university levels. The company emphasizes internal training, with students spending their first year mastering English and incorporating martial arts for discipline. This educational approach fosters a strong company culture, resulting in staff turnover rates below 10%, compared to 20-30% in Indian tech hubs. FPT also operates Hope Schools for orphans, providing support and a new future for students affected by the COVID crisis, reflecting the company’s commitment to education and community welfare.
FPT’s unique advantage lies in its integrated education system.
Nguyen Khai Hoan, Senior Executive Vice President and Chief Financial Officer as well as Chief Operating Officer at FPT Software, describes it as a comprehensive talent pipeline under his guidance.
“We manage 150,000 learners from elementary school through training and university,” Mr. Hoan explains.
“From the very beginning, we have focused heavily on all of our internal training and education.”
At the company’s university, students spend their first year mastering English before progressing to technical disciplines, with martial arts incorporated into their daily routines.
“It’s about discipline and concentration,” Mr. Hoan states. This approach reflects what he refers to as the “FPT DNA” – a data-driven, engineering-focused culture established by the company’s mathematician founders.
This educational foundation contributes to significantly lower staff turnover compared to other offshore locations.
While Indian technology hubs often experience churn rates of 20% to 30%, FPT maintains levels below 10%.
“People want to stay and work for FPT. They are well cared for. There’s a genuine family culture,” Scrivens remarks.
The company’s commitment extends beyond commercial education.
Mr. Hoan explains that FPT also runs schools for orphans, known as Hope Schools.
“Many individuals lost family during the COVID crisis, and we welcomed those students, supporting them and providing them with a new future and direction for their lives,” he explains.
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