Key Takeaway
Fragmentation in cybersecurity leads to operational inefficiencies and security vulnerabilities from unmanaged devices, increasing the risk of ransomware attacks. HCL BigFix offers a unified platform that reduces complexity and costs, promoting proactive defense strategies. Navin Sabharwal emphasizes the need for integrated operations. For mid-sized businesses, HCL BigFix SaaS Remediate provides a cloud-first, subscription-based solution that accelerates implementation and reduces patching time. Additionally, the Agentic AI system enhances cybersecurity through autonomous detection and decision-making, resulting in an 88% increase in first call resolution and faster issue resolution for early adopters.
This fragmentation not only leads to operational inefficiencies but also creates security silos due to unmanaged devices, which can act as entry points for various ransomware attacks.
Utilizing a single platform like HCL BigFix, rather than a multitude of tools, will help enterprises significantly reduce operational costs and complexity.
“The era of siloed operations is over. Our strategy focuses on enabling a unified, proactive defense,” states Navin Sabharwal, Executive Vice President and Portfolio Manager at HCLSoftware.
“Our SaaS model, Agentic AI capabilities, and platform innovations are all working in concert to assist customers in lowering risk, simplifying processes, and operating securely at scale.”
Manageable Security for Mid-Size Businesses
In previously fragmented ecosystems, the time required to address security gaps after they are identified could extend beyond 30 days, leaving enterprises exposed to attacks from malicious actors.
For medium-sized businesses, which are the backbone of the economy, the availability of software that can rapidly accelerate implementation while remaining easy to manage is a game changer in cybersecurity.
HCL BigFix SaaS Remediate is a solution that addresses this need, offering a flexible, subscription-based approach to enterprise security.
As a cloud-first model, HCL BigFix SaaS Remediate eliminates the necessity for heavy on-premise infrastructure while fulfilling its promise of reduced time-to-patch.
Agentic AI for Autonomous Detection
With HCL BigFix AEX agentic AI system, the company is adopting an intelligent, context-aware approach to cybersecurity.
The agentic AI system provides capabilities for autonomous detection and impact-aware decision-making, ensuring that the model can continuously learn and improve within complex hybrid environments.
Early adopters using the HCL BigFix AEX agentic AI system have reported an impressive 88% increase in first call resolution, along with significantly faster issue resolution.
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