Okta’s Quest for Future Resilience via Identity Solutions

Balancing Security with Accessibility

As James explains: “A secure platform that is difficult to access provides no value, while a platform that is easy to access but insecure is inadequate in today’s threat landscape. That’s the advantage of Okta; we strike a balance where security is essential, complemented by an exceptional user experience.”

Passwordless sign-ins using passkeys achieve this ideal balance. Passkeys make secure sign-in and sign-up as effortless as unlocking a phone.

A key feature of passkeys is their resistance to phishing. Unlike passwords, no key element can be exposed or stolen. Beyond the security advantages, studies indicate an increase in sign-in success rates ranging from 25% to 400%, with time to sign-in reduced by 75% to 83%.

As more government services transition to digital formats, Okta collaborates closely with the DCS NSW team to excel in the identity space. Passwordless solutions enhance usability and security while conserving resources.

Okta’s Future Outlook

In this forward-looking perspective, Okta is making significant investments in advanced technologies to stay ahead of evolving cyber threats.

Recent innovations, such as Identity Threat Protection powered by Okta AI, are designed to help teams strengthen their defenses against a rapidly growing threat landscape. When Identity Threat Protection detects a change in user risk, Universal Logout enables admins to set rules for terminating user sessions and tokens. This rapid, AI-driven detection, as James notes, “is crucial for minimizing the threat and impact of a potential breach.”

In the Digital Identity arena, Okta is partnering with all levels of government to shift the perception of Digital ID from merely a security enabler to a catalyst for competition and productivity. With Okta’s identity-first approach, this transformation is clear.

James emphasizes that “At the macro level, we have the opportunity to completely transform a citizen’s experience, security, and trust through Digital Identity.” He cites an example where digital ID could safeguard against deep fakes in election campaigns—by linking communications from elected officials to their digital ID. This could help establish trust that the message a citizen receives is genuinely from the actual person, which holds immense value.

By balancing security with user experience and continuously innovating to address new challenges, Okta is not just securing public sector organizations—it is empowering them to provide better, more efficient services to citizens.