Key Takeaway
Data management encompasses not just data residency and data at rest, but also data in transit, requiring a holistic approach. Orange Business prioritizes building trust in its products, especially for sensitive clients. The role of CIOs has evolved significantly due to technological disruptions, with digital transformation becoming central to their responsibilities. Hriday emphasizes the importance of mindset shifts, urging teams to think like the business and its customers. Additionally, he highlights the critical need for upskilling and reskilling in a rapidly changing tech landscape, viewing purpose as a key differentiator in the competitive talent market.
It’s not just about data residency or data at rest; it also encompasses data in transit. This must be viewed as a holistic puzzle to navigate. We need to address these challenges ourselves.
As Orange Business, we serve highly sensitive clients, which is why this focus is now central to our differentiation.
Integrating trust into all our products and services is now fundamental to our unique position.
For Hriday, this whirlwind of change has underscored how dramatically the role of CIOs and their counterparts has evolved in recent years.
Being candid about the extent of this shift, he states: “Probably the most disruptive force in industry, enterprise, and society today is technology.
“Over the past decade or two—with cloud, applications, and SaaS—business models have been entirely transformed. Now, with AI, this force is becoming even more pronounced.
“Digital disruption signifies that the roles of CIO, CTIO, or CDIO have shifted from being the IT back office of the enterprise to becoming transformation partners or custodians of digital change.
“As a CDIO myself, working with customers who are all on similar journeys, we’re all transitioning, assisting businesses in completely reimagining their operating or business models by leveraging these technological advancements.”
He emphasizes the importance of mindset: “One thing I consistently tell my team is that the mindset shift isn’t merely about considering the business or the customers—it’s about thinking like the business and our customers,” he adds. “Even that subtle change in perspective can generate the momentum needed to drive transformation.”
The role of talent and skills
In a sector where change is unceasing, the competition for talent is intense. Hriday views upskilling and reskilling as essential, especially given the current landscape, but believes that purpose is the true differentiator.
“The battle for talent is arguably one of the most significant challenges enterprises face, particularly as technology evolves so rapidly,” he shares. “At Orange, we’ve excelled in our upskilling and reskilling programs, which we’ve developed over many years.
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