Key Takeaway
Brad Lightcap, OpenAI’s COO, emphasizes the importance of academic collaboration in advancing AI technology. The NextGenAI initiative aims to accelerate research and foster institutions that leverage AI’s transformative potential. In the sales sector, AI integration has rapidly evolved, with tech firms competing to provide solutions for ongoing revenue challenges. Sales teams are under pressure to enhance efficiency while managing increasing customer data and complex buying processes. Sophie Gray from Microsoft notes that 70% of sales representatives’ time is consumed by non-sales tasks, highlighting their frustration with administrative duties that detract from customer engagement.
“The field of AI owes its current advancements to decades of effort from the academic community,” states Brad Lightcap, OpenAI’s Chief Operating Officer.
“Ongoing collaboration is crucial to develop AI that serves everyone. NextGenAI will expedite research progress and inspire a new generation of institutions ready to leverage the transformative potential of AI.”
The incorporation of AI into sales processes has progressed rapidly over the past two years, prompting technology firms worldwide to compete in delivering AI solutions that tackle ongoing challenges in revenue generation.
At the same time, sales departments are under increasing pressure to enhance efficiency while managing growing volumes of customer data and navigating intricate buying journeys.
Sophie Gray, Head of Microsoft Business Solutions, Sales and Technical Sales, notes that 70% of sales representatives’ time is consumed by non-sales tasks.
She remarks: “I hear from my sales team how much they dislike administrative tasks.
“Preparing for customer meetings and presentations can consume a significant amount of time for [sales] individuals.”
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